Find answers to frequently asked questions about Musicca for schools. Click on a question below to see the answer. If you can’t find the answer to your question here, please see the general help page or contact us.
Contents
1. General
2. Account
- How do I create an account?
Go to the
create account page. You can register with your email address or your Google or Facebook account. This registration process is the same for teachers and students.
- How do students create an account?
You can create accounts on their behalf by clicking the "Add students" button at the top of the class page. Students can log in using the email and password you provide. If their email is linked to a Google account, they can also log in using Google.
Alternatively, students can create their own account via the
create account page. They can register with their email address or their Google or Facebook account. This registration process is the same for teachers and students.
- What if a student doesn't have an email address?
To create an account, an email address is required. If a student does not have an email address, they can access most content on Musicca without logging in.
- Do you require parental consent for children's accounts?
Yes. If a child creates an account, we require parental consent. We obtain consent by sending an email with a confirmation link to the parent. If we do not receive consent within 7 days, the child's account is automatically deleted.
If a teacher creates an account using the teacher tools, we do not request parental consent directly. The school is responsible for ensuring that it has the necessary authorization to create student accounts.
- How do I reset a student's password?
Go to the class page and click on the student's name in the "Students" section. Enter a new password and click "Save". The student can then log in using the new password. If the student registered using Google or Facebook, changing the password here will not affect their password for those services or their ability to log in with them.
- How do I delete an account?
If you would like to delete your own account, go to your
personal settings page. Classes you have created will also be deleted unless another teacher has been added to the class. Students will retain their accounts. Only students can delete their own accounts.
3. Classes
- How do I create a class?
- How many classes can I create?
You can create as many classes as you need.
- How do I add students to a class?
Go to the class page and click the "Add students" button at the top of the page. If students have created their own accounts, share the invitation link with them to invite them to your class. Alternatively, click the "Create accounts" tab to create accounts for your students. Accounts created this way are automatically added to the class.
- How many students can I add to a class?
You can add as many students as you need. However, to ensure the class runs smoothly, we recommend not adding more than 50 students per class.
- How do I move a student from one class to another?
Go to the class page and click on the student's name in the "Students" section. Then, select the new class from the drop-down menu and click "Save". All student data will be kept during the transfer.
To move a student to another teacher's class, first remove the student from your class. The other teacher can then invite the student to their class.
- Can a student be added to multiple classes?
Yes. However, if the leaderboard is enabled in both classes, the student will only be able to see the leaderboard for the class they most recently joined.
- How do I remove a student from a class?
Go to the class page and click on the student's name in the "Students" section. Then, click the "Remove student" link and confirm that you wish to remove the student. The student will keep their account after being removed.
- Can two teachers manage the same class?
Yes. You can invite other teachers from the bottom of the class page. They can manage students and teachers, including removing you from the class.
- How do I delete a class?
Go to the class page and click on the "Settings" button at the top. Then, click the "Delete class" button and confirm that you wish to delete the class. The students will keep their accounts after the class is deleted.
4. Activity
- How do I view students' progress?
Create a class and add students to it. Then, open the class from the Schools menu to view your students’ progress.
- How do I export students' progress?
Open your class page and click "Export data" below the progress tables. This will download the displayed data as a CSV file.
- How do students earn points?
Students earn 25 points for completing a new exercise, 10 points for repeating the same exercise, and an additional 25 bonus points the first time an exercise is completed without mistakes. Points are incorporated to enhance student engagement.
- What is the leaderboard?
The leaderboard is a fun weekly contest where students compete with each other. Students can view their own rank and the top 10 ranked students. To change the start day of the leaderboard or to disable the leaderboard, click the "Settings" button at the top of the class page. The class leaderboard replaces the public leaderboard. As long as students are in a class, they cannot participate in public leaderboards — even if the class leaderboard is disabled.
- Can I create assignments for students?
Not currently. We hope to introduce this feature in the future.
5. Privacy
