2. Collection of information
We collect information in the following ways:
When you visit our website
When you visit our website, we automatically collect statistical information. This information does not reveal your identity but may include anonymized data about your country, your browser, the pages you visit, and more.
The purpose of the collection is to analyze the use of our website. The legal basis for the collection is our legitimate interest in analyzing the use of our website.
When you create an account
When you create an account, we collect personal information that you voluntarily provide to us. This includes the following: Name, email address, age, country, and password. If you are a child we also collect your guardian’s email address.
When you create an account through Google or Facebook, we collect information from Google or Facebook. This includes the following: Name, email address, profile picture, and Google ID or Facebook ID (a unique identification number).
The purpose of the collection is to create your account and to send you information about your account. The legal basis for the collection is your consent.
When you use the exercises
When you log in and use the exercises, we collect and store your progress, so you don't have to start over each time you log in. This includes information about the exercises you have completed and how you completed the exercises.
The purpose of the collection is to save your progress and analyze the use of the exercises. The legal basis for the collection is your consent.
When you contact us
When you contact us, we collect personal information that you voluntarily provide to us. This includes the following: Name and email address. In addition you may supply us with additional information not explicitly requested through our contact page.
The purpose of the collection is to be able to respond to your inquiry. The legal basis for the collection is our legitimate interest in responding to your inquiry.
3. Use of information
We use information in the following ways:
To analyze the use of our website
We use anonymized statistical information to analyze the use of our website and to understand the preference of our users. This allows us to improve our website and create a better learning experience for you.
To create your account
We use your personal information to create your account per your request. This allows us to provide the service to you, including giving you full access to all content and functionalities of our website.
To analyze the use of the exercises
We use information about the exercises you have completed to store your progress and to analyze the use of the exercises. This allows us to improve the exercises and create a better learning experience for you.
To send you relevant information
We use your personal information to send you relevant information. This may include service announcements, notifications, and offers regarding our website. You can opt-out of certain communications from your account settings.
To respond to your enquiries
We use your personal information to respond to your inquiries. This allows us to provide you with help and support as requested and answer any questions you have regarding the use of our website.
To show you relevant advertisements
4. Sharing of information
We do not sell, rent, or publicly disclose your personal information. We share your information with a limited number of employees and third-party service providers who work on our behalf or provide services to us. These providers may include:
- Hosting providers
- Email providers
- Advertising providers
- Analytics providers
In addition, we share your personal information when necessary to comply with applicable law, prevent fraud, or respond to valid legal processes, including from law enforcement or other government agencies.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
After creating an account, you may voluntarily share your exercise progress with other users, in which case your name and progress will be visible to those users only. You can revoke this access at any time.
Transfer of information
Your information is stored and processed on servers located in the United States. In addition, copies of your information are stored in a backup archive located in Denmark. Your password is stored in irreversible encrypted format.
When your personal information is transferred to countries outside the EU or EEA not ensuring an adequate level of data protection, such transfers will be adequately safeguarded by the EU Commission's Standard Contractual Clauses.
5. Retention of information
We keep your personal information until you delete your account. After you delete your account, we keep some information about your account and your use of the exercises in an anonymous format that does not reveal your identity.
Copies of your personal information remain in a backup system after you delete your account. Backups are kept for a maximum of three years. Your personal information will be deleted again in the event that a backup is restored.
When you contact us, we keep your email for up to three years. This period can be extended if we are required by law to keep your email longer. Emails with sensitive information will be deleted within 30 days of receiving the email.
Cookies are small pieces of text that are placed on your computer or mobile device when you visit our website. Cookies are set either by our website (first-party cookies) or by other websites we collaborate with (third-party cookies).
The following cookies are strictly necessary for our website to work.
|joomla_user_state||First-party||Session||Used to keep you logged in.|
|joomla_remember_me||First-party||1 month||Used to remember your login information.|
|[32 character string]||First-party||Session||Used to identify you.|
|[32 character string]||First-party||1 year||Used to save your language settings.|
|addtl_consent||First-party||7 days||Used to store your cookie consent.|
|euconsent-v2||First-party||7 days||Used to store your cookie consent.|
The following cookies allow us to analyze the use of our website.
|_ga||First-party||7 days||Used to distinguish users.|
|_gid||First-party||1 day||Used to distinguish users.|
|_ga_X7KN39SRW8||First-party||7 days||Used to persist session state.|
The following cookies allow us to show you relevant advertisements.
|__gads||First-party||Up to 13 months||Used to show advertisements.|
|cto_bundle||First-party||Up to 13 months||Used to show advertisements.|
Your cookie rights
7. Children's privacy
Our website is not directed at children. However, we acknowledge that some children may use our website, and we believe that children deserve extra privacy protection. That’s why we treat child users differently.
We consider a user to be a child if applicable law limits the processing of the user’s personal information because the user is under a certain age. This age varies by country. In most countries, the age threshold is between 13 and 16 years.
We obtain parental consent
When users create an account, we collect their age and country to determine if parental consent is necessary. If a child creates an account, we require consent from a parent or legal guardian to create the account.
We obtain consent by emailing a confirmation link to the parent or guardian. If we do not receive consent within seven days, the child's account and all associated personal information is automatically deleted.
Teachers may create accounts for each student. When teachers create accounts for children in this manner, we rely on the consent provided to us by the teacher and do not require additional consent from the parent or guardian.
We protect children's privacy
We only use personal information from registered users under the age of 16 for internal operations, even if they are not considered children in their country. All registered users under the age of 16 receive the following special treatment:
- Advertisements are disabled.
- Third-party behavioral tracking is disabled.
- Promotional emails are disabled.
In the future, once we’re sure the registered user has turned 16 years old we will automatically remove the special treatment.
We give parents control
Parents can request access to, change, or delete their child’s personal information by contacting us. To protect children’s privacy, we will take reasonable steps to verify a parent’s identity before granting access to any personal information.
8. Your rights
You have the following rights:
The right to access
You have the right to access the personal information we hold about you. You can access your personal information from your account settings.
The right to correction
You have the right to correct the personal information we hold about you. You can update your personal information from your account settings.
The right to erasure
You have the right to delete the personal information we hold about you. You can delete your account and personal information from your account settings.
The right to restrict processing
You have the right to limit the processing of your personal information, for example if our use of your information is unlawful. You can do so by contacting us.
The right to data portability
You have the right to receive the personal information we hold about you so that you can transfer it to another provider. You can do so by contacting us.
The right to object
You have the right to object to the processing of your personal information in some circumstances. You can do so by contacting us.