Find answers to common questions about Musicca. If you can’t find what you’re looking for, you're always welcome to contact me.
Contents
1. General questions
2. Account
3. Using Musicca
- How do I earn stars?
When you make it through an exercise without any wrong answers, you'll earn a star. When you have earned a star for every exercise within a circle, you'll receive another star. You can only earn one star for each exercise and you cannot lose the stars you've earned.
- How do I increase my level and my rank?
You earn points after completing new exercises and by repeating exercises you've already finished. As points add up, you'll reach higher levels and ranks.
- What shortcuts are available?
You can use enter (send answer, continue to the next exercise), space (play sound, stop sound), s (sharp accidental), f (flat accidental), and e (eraser). For multiple choice exercises, use the keyboard key that corresponds to the first letter of the answer you want to select – to use this shortcut, answer buttons cannot have the same first letter.
- How do I view another user's progress?
You can view other user's progress if they've entered your email address on their
share progress page. Each user that shares their progress with you, will appear on your
friends page.
- How do I share my progress with others?
Login and go to your
share progress page. Enter the email address of the user you want to share with, and they'll receive access instantly. Please note, sharing your progress with a user will not grant you automatic access to their progress.
- How do I reset my progress?
You can always repeat any of the exercises. For a complete progress-reset, you must create a new user account.
4. Technical issues
- Which browsers does Musicca support?
Chrome, Firefox, Safari, and Microsoft Edge, support Musicca. Download the latest version of your preferred browser for the optimum experience.
- My sound is not working. What can I do?
Try refreshing the page. Make sure your speakers are on and the volume is turned up. Make sure your browser is up to date with the latest version; try opening Musicca from a different browser (Chrome, Firefox, Safari or Microsoft Edge).
- Why isn't audio auto-play working?
Sometimes browser default settings block auto-play. In this case, the first question in an exercise may not play automatically. Change your browser settings to enable auto-play during Musicca use.
- Musicca isn't working. What can I do?
Try refreshing the page; ensure your browser is up to date with the latest version; or, open Musicca from a different browser (Chrome, Firefox, Safari or Microsoft Edge).
- How do I report a bug?
To report a bug, please send me
an email and include the following information: The browser used, browser version, and what occurred. Thank you.