Find answers to frequently asked questions about Musicca. Click on a question below to see the answer. If you can’t find the answer to your question here, you're very welcome to contact us.

1. General

  • What is Musicca?
  • How do I learn with Musicca?
  • Is Musicca really free?
  • How do I remove ads?
  • How do I change the language?
  • Can I use the virtual instruments in my own music?
  • Can I copy content from Musicca?
  • Is there an app available?

2. Account

  • How do I create an account?
  • How do I reset my password?
  • Why didn't I receive an email to reset my password?
  • How do I change my email address?
  • Is my information safe?
  • How do I delete my account?

3. Exercises

  • What is a streak?
  • How do I earn medals, stars, and points?
  • Which shortcuts are available?
  • How do I share my progress with others?
  • How do I view another user's progress?
  • How do I reset my progress?

4. For educators

  • How do I create an account?
  • How do students create an account?
  • How do you obtain parental consent?
  • How do students share their progress with me?
  • How do I view students' progress?
  • How do I organize students in classes?

5. Problems

  • Why is the sound not working?
  • Why is audio auto-play not working?
  • Why is Musicca not working?
  • How do I report a bug?